Refund policy
Because every item is made to order, we don't accept returns or exchanges for sizing or buyer's remorse. However, if your order arrives damaged, misprinted, or defective, we'll make it right — just contact us within 30 days of delivery with a photo of the issue and your order number. We'll send a replacement or issue a full refund, no hassle
To initiate a claim, please contact us at thetangibletulipco@gmail.com within 30 days of delivery with your order number and a photo of the issue. Do not ship items back — we'll resolve it directly from there